Klik2Talk enables online users to speak instantly with a companys customer service representative with a single mouse click. The proprietary VoIP-technology provides co-browsing, text chat and call-back.
AVA Technology, Inc.
Manufacturer of voice processing systems for the small to medium size business and K-12 education markets. Products include automated attendants, voice messaging systems, and automated voice information systems for schools.
Designs, develops, implements and supports integrated telephony solutions for small and mid-size enterprises including facilities for ACD, wireless LAN, unified messaging and call analysis. Site has a 'telephony glossary of terms'.
Provides an external third party regression testing service for telephony applications which thoroughly exercises all paths of IVR dialogs. Provides detailed reports of voice dialog bugs and error cases.
Conita/Avaya sells broad portfolio of communications solutions and services. Designs, builds, deploys and manages networks for enterprises integrating voice recognition, TTS, and telephony technologies with enterprise software.
UK web integrator company providing IVR, VoiceXML plus muli-channel strategies using the majority of the IBM Websphere portfolio of software. Also provides strategic sourcing connecting suppliers and customers.
Specializes in the development of voice systems and provides application development tools. TeleFlow development software, available for download, can be used to create voice applications and portals.
HTI Voice Solutions
Systems integrator and application developer, creating self-service solutions using advanced CRM, IVR, CTI and natural language speech recognition technologies.
UK based firm specialising in advanced Interactive Voice Response (IVR) and convergent communications solutions, applications and fully managed bureau services. Has speech recognition, text-to-speech and speaker verification capabilities.
Italy based company designs and delivers integrated IVR applications combining speech recognition, fax, conference, VoIP, SS7 systems and computer/telephony technologies.
iTOPIA products combine VoIP technology with enhanced telecommunications services to enable high-performance, cost-effective IP telephony solutions.
Designs, manufactures and markets voice and computer telephony communications systems for small and mid-size businesses and corporate departments. Provides IVR products that are "people oriented," with features that can be readily used with
Mobbs Telecom Inc.
Wide ranging telecommunications solutions. Sells, maintains telephone systems, pbx's, speech recognition solutions, voicemail and autoattendants; installs fiber optics, categorized computer network cabling, sound systems and alarms systems.
Enterprise voice application developer providing companies with 'anytime' access to critical business data and information services using standard phone devices.
Offering "Cognitel", which senses caller's identity through advanced voice recognition technology; reacts to specific callers with custom greetings/messages, call transfers, or paging notifications. Integrates with MS-Exchange/Outlook. Has
Ottawa Telephony Group
Uses voice verification technology to secure telecommunications resources. Users are positively identified with their unique voice characteristics to prevent toll fraud, automate password reset and other administration functions.
Collection of telephony resource links including PC to phone, voice over IP, wireless, telecomunications jobs, telecomunications news, enterprise networks, Bluetooth, WAP, cellular/PCS, internet phone, telephony tutorials, cheap long distance rates.
Computer telephony applications specialist providing turnkey CT solutions such as information portals, automated account access, outbound dispatch messaging and VBVoice, a RAD tool for building wired and wireless CT applications.
Speech Design Carrier Systems
German based company providing wide variety of speech based services: multimedia messaging, voice mail, mobile solutions, SMS-to-voice, text-to-speech, mailbox, call center auto-attendant, music-on-hold, telefonanlage, anrufbetreuung, sprachspeicher,
Spirit Corp. - DSP Software Source
Eclectic international communications consultants company conducting high-end software project management, development (DSP: fax modems, data modems, telephony, speech/audio processing; GPS; ASIC; 3D recognition, TI TMS320C54x platform) and licensin
Provides design, implemention, and support for interactive voice response (IVR / VRU) systems and contact center technologies of multiple vendors such as Generations, Periphonics, Speechworks, etc.
Talk 'n' View
An integrated voice and vision product enabling real time conversation and web browsing between customer and contact center down a single phone line.
Provides a variety of IVR systems, school to home communication, voicemail, autodialers, auto attendant, reminder software for doctors and other businesses.
The Voice User Interface Company
Consultancy that provides expertise in the design, development and evaluation of telephony based voice user interfaces. Specializes in the details of dialog design, grammar development, voice branding, dialog failure recognition strategies.
Subscription based simple email-to-phone or fax service for reminders and alerts. Text-to-speech delivery to one or more phones.Can also deliver .DOC, .WAV and .MP3 files. Not for solicitation or telemarketing.
Develops and hosts carrier-grade VoIP and PSTN communications solutions utilizing speech recognition and text-to-speech. Services include: next-generation IVR systems, managed call routing, IP voice conferencing, IP Centrex, enhanced voice mail, outb
Develops caller speech solutions. Full lifecycle support - from application discovery to custom development and ongoing maintenance and monitoring.
Offshore (India) software development firm specializing in telephony applications for PC or embedded products.'PBXBot' and 'synthEngine' tools enable fast creation of IVR menus for telephony, CRM, accounting & B2B contexts.
Virtual Hold Technology
Innovative IVR callback software which uses speech recognition to schedule a live person call back rather than having customer wait in the on hold queue forever. Also includes ability to post a return call time "meter" to customer's browser
Vocal Analysis Tools
Nemesysco (Israel) develops vocal lie-detectors, emotion-detectors and love-letectors for various uses such as security, fraud-prevention, border check points, customs points, banks, insurance companies and private uses.
Markets software that enables voice and multimedia communications over packetized networks, the Internet and intranets. Also develops open systems to bridge the Internet to the public switched telephone network.
Voice Application Integrator
DigiMobil develops VoiceXML and SMS-based applications that provide a speech-enabled telephone interfaces. Uses VoiceXML to leverages clients existing web infrastructure and existing databases emphasizing a natural voice user interface.
Voice Robots GmbH
German based specialists for computer telephony, IVR and speech applications. Products recognize natural language to query databases, internet or intranet. Fast development environment.
Designs, develops, implements, and hosts custom IVR/Web self-service solutions for touchtone phone or web browser. Has a 'try it before you buy it' option for multi office enterprises.
Allows hands free, eyes free web access from any phone. Complements WAP wireless web phones. Uses speech recognition, text to speech, and VoiceXML.